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Frequently Asked Questions


  • Anybody with a standard drivers license can legally drive a 3.5 tonne lorry
  • Our insurers will insure drivers with over 3 years experience on a clean licence between the ages of 23 - 75 
  • You will need to sign and agree to paying the Insurance excess in the event of a claim.
  • You should insure your own horse and carry the horse passport with you at all times 
  • The insurance is invalid for theft if there keys are left in the lorry or it is unlocked
  • We have breakdown recovery in place - details will be in the hire contract.


  • You should always keep the horse box locked whilst you are away from the vehicle and keep the keys safely on your person
  • Please return the horsebox with a full tank of fuel or else you will be charged for any shortage at a rate of 50p per miles used 
  • Maximum mileage for any day hire is 200 miles additional miles charged at 50p / mile ( half day hire is 100 mile allowance )
  • No smoking is allowed in or within the vicinity of the vehicle
  • Payload of the vehicle including full tank of fuel and two persons is 1050kg.   ( 1 large horse 

Deposits & Payment

  • Deposit payments are £ 50 and have to be made direct to our bank account by transfer to comply with ID checks . Deposits are returned after the hire is completed subject to any damage agreed and our conditions of contract .

  • Final hire payments can be made by bank transfer in advance or credit/debit  card on the day in person .

  • We reserve the right to take a further security deposit of up to £700 for new customers 


  • We will need a copy of your licence and code from DVLA to check plus 2 utility/ bank statements within 3 months of date of hire
  • To upload your documents, go to our Contact/Upload page and follow the link
Any further questions ? Please ask below.

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